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Privacy Policy

Last updated: April 2026

1. Who We Are

FUTR Workspace (“we”, “us”, “our”) operates from Moorhall Rd, Harefield, Uxbridge UB9 6NS. We are the data controller responsible for your personal data collected through this website.

If you have any questions about this policy or your data, please contact us at [email protected].

2. What Data We Collect

We collect personal data that you voluntarily provide when using our website:

  • Tour booking forms: Name, email address, phone number, company name (optional), viewing preference, preferred date and time, and any message you include.
  • Event enquiry forms: Name, email address, phone number, company/organisation (optional), event type, estimated guest count, preferred date, and additional details.
  • Technical data: When you visit our website, we may automatically collect your IP address, browser type, and pages visited through cookies (see our Cookie Policy).

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your tour booking requests and event enquiries.
  • To communicate with you about our services and your enquiry.
  • To improve our website and services.
  • To comply with legal obligations.

The legal basis for processing your data is legitimate interest (responding to your enquiry) and consent (which you provide when submitting a form on our website).

4. How We Store Your Data

Your data is securely stored in an encrypted database. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months after your last interaction with us, after which it is securely deleted.

5. Who We Share Your Data With

We do not sell, trade, or rent your personal data. We may share your data with:

  • Service providers: Third-party tools that help us operate our website and process enquiries (e.g., email delivery, hosting). These providers are bound by data processing agreements.

We will never share your data with third parties for marketing purposes without your explicit consent.

6. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

  • Access — Request a copy of the personal data we hold about you.
  • Rectification — Request correction of inaccurate or incomplete data.
  • Erasure — Request deletion of your personal data (“right to be forgotten”).
  • Restriction — Request that we limit how we use your data.
  • Portability — Request a transfer of your data in a structured, machine-readable format.
  • Objection — Object to processing based on legitimate interests.
  • Withdraw consent — Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.